If you are returning a defective cloth diapering product to Cotton Babies, the item must be clean, stain-free and dry before you ship it.
Returns not meeting this requirement upon arrival will be returned to sender.
Please make sure that you are familiar with our
return and exchange policy before generating your return authorization number and mailing your package. If you
have any questions, please email us at firstname.lastname@example.org. Thanks!
1. Diapers must be in a clean and non-stinky condition for return processing. If the diapers are in an unacceptable condition, they will be returned to you.
2. If you are sending bumGenius diapers, please be sure that your diapersare within the warranty period before mailing.
3. All products being returned or exchanged must be accompanied by a receipt.