30 Day Money Back Guarantee on on select cloth diaper products. Free Shipping on thousands of cloth diaper products.

Contact Us

Social Media
Twitter: We tweet as @cottonbabies, @bumgenius, @flipdiapers and @econobum. Follow us on Twitter for exclusive, Twitter-only offers! Then, every Monday evening at 8pm CST, we host a #clothdiapers Twitter party. Bring your cup of coffee, your questions and come prepared to chat cloth diapers!

Facebook: We use Facebook to communicate about coupon offers and other important information. Be sure to follow Cotton Babies, bumGenius, Flip and Econobum.

Blog Follow our blog about cloth diapers here: Cloth Diaper Blog. You'll find lots of helpful information about cloth diapering. Blog followers are eligible to win great prizes to help boost your cloth diaper stash.

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1-888-33-BABIES (888-332-2243)

Main Office Fax:

Wholesale Fax:

Retail Store Hours:
Monday through Saturday 10am - 8pm (CST)
Closed on Sunday, major holidays and for inclement weather.
(Store Locations)

Customer Service / Shipping Center Hours:
Monday through Friday 9am - 5pm (CST)
Closed on Saturday, Sunday, and major holidays and for inclement weather.
Cotton Babies
Attn: Returns Department
RMA # (            )
1299 N Highway Dr
Fenton, MO 63026
Please note, all returns must have an RMA number when the package arrives to be processed by our returns department. This allows the return status to be tracked and helps us provide you with better service. Click here to generate an RMA number online.
If you suspect for any reason that your package is missing, please contact our customer service department immediately. Customer Service:
Customer Service: contactus@cottonbabies.com
Registries: registries@cottonbabies.com
Wholesale: wholesale@cottonbabies.com
Diaper Grant Applications: diapergrants@cottonbabies.com
Share The Love Cloth Diaper Bank: sharethelove@cottonbabies.com
Full Name:
E-Mail Address:
(please include a phone number where we can reach you if necessary)